FAQ's for California Painting.com. . .
 
***Any specific questions you may have that were not answered below can be discussed with you at the time of the estimate.

General  FAQs   -   Interior FAQs    -   Exterior FAQs
 

GENERAL  FAQs

How to find a painting professional:
Be choosy! Have a minimum of three professionals view and discuss your project. Do a comparative analysis on what each licensed and insured contractor has to offer. Compare the price along with the written details that support that written price.

Why hire a painting professional?
Experience, save time, save money, do it right the first time, and you can say that you did it yourself!!!!

An excellent painting professional will:
Show up on time
Return phone messages with 24 hours
Provide a written estimate/proposal with details covering the entire process
Provide a warranty

What to look for when hiring:
Written contract with specific details outlining process
Type/quality/brand of product to be used
Licensed / insured / bonded / member of better business bureau
Professionalism
Receipt of legal notice of right to cancel contract once you accept estimate/proposal
Written warranty
Have a business card
Will be licensed and insured and be able to show proof
Member of the Better Business Bureau
Respect and value your questions and interaction
Suggest to you that you get at least 3 estimates before hiring
Value customer service and believe it is what sets them apart from competition
Personalized attention making sure you as the customer are well informed

A complete estimate will include:
Accurate measurement in square feet of project
Provide you with square foot price / not just an eye ball estimate
It will be written (not just a price on the back of a business card)
 

INTERIOR  PROJECT FAQs
 

1. Will the estimate include a sq ft price?
Yes, all prices are provided based on square footage.

2. How will I know the square footage of the project?
Expert estimators measure every foot of the project to better guide owners in accurately calculating, evaluating, understanding, defining and budgeting their customized project scope.

3. How long does an estimate appointment usually last?
Each appointment is custom to the project size and scope. An average appointment can take approximately 30 minutes. We schedule sufficient allotted time to answer all questions our customers may have.

4. Will I be consulted in color selection and proper palette coordination?
Yes, color consultation services are incorporated into every estimate.

5. How will the project be implemented?
Every project has a defined scope which will be outlined for the customer prior to the beginning of the project.

6. What type of paint will be suitable for my project?
A certified estimator will discuss every aspect of your project in regards to product type, product sheen and performance.

7. Does my project require primer?
Primer is and always will be the most important step in preparing the surface(s). During project walkthroughs, estimators share their years of experience with potential clients about what type of primer is suitable for their particular need.

8. What particular types of medium(s) are utilized?
Note: mediums are defined as various sundries such as: (spackling, caulking, and different types of vinyl and metal based fillers)
Only certain types of mediums shall be utilized for added life and dependability. Our estimators will discuss in detail all of your medium choices and needs to properly correct surface deficiencies for long term durability.

9. Will I benefit from using recycled products for my painting project?
The coatings application industry has evolved quickly and owners, builders, and site managers have several new products to choose from to properly access their current coating needs.

10. Will light cleaning be performed prior to the prep stage?
Yes, every project includes a chemical free pre-clean and a final light cleaning.

11. Will new drop cloth be utilized during the project?
Yes, all coverage tools are cleaned professionally prior to use.

12. Will non damaging masking tape be used?
Yes, we utilize quality 3M products.

13. Will my furniture and accessories be covered?
Yes, a light non scratch 3M plastic shall be utilized.

14. How will the paint be applied?
Each painting project has a specific Application process which will be discussed.

15. The project contains oil base paints can I still paint?
Yes, the estimator will discuss all options you have.

16. When the project is completed, how will it be handled?
A final cleaning shall be preformed limited to: cleaning glass, dusting, sweeping, and light vacuuming.

17. Will I receive some assistance in moving heavy furniture?
Yes, limited to entertainment centers and beds which will be moved out 2 1/2 feet from the wall area to be painted.

18. Will I need to pack or move any items prior to the start of the project?
Yes. All wall hangings will need to be removed and placed in an area not receiving any paint. All surface areas of items to be covered in plastic will need to be free and clear of any items (small or large items, breakables, heirlooms, or other valuables).

19. Will blinds, switch plates, and plugs be removed and re-installed?
Yes, blinds are removed, labeled for ease of designation, and re-installed. Plugs and switches are also removed, labeled, and re-installed upon completion of project.

20. Will windows be re-caulked prior to painting?
Yes. Old caulking is removed and installed with new caulking.
 

EXTERIOR  PROJECT FAQs


1.  How will exterior water blasting benefit my exterior project?
Our technicians have years of knowledge in safely removing dirt and other contaminants from the surface(s) to be painted for proper adhesion and long term reliability.

2.  What is the ideal surface temperature for beginning the process?
It is recommended by top leading manufactures that the surface degree must be at least 40 degree's or higher.

3.  What are the steps must be taken prior to water blasting surfaces to be painted?
The entire perimeter must be free and clear of at least 7 feet out from the structure so that proper cleaning techniques can be implemented with ease.

4.  What steps do I need to take prior to painting if I have leaking gutters?
We have an inexpensive system of repairing minor leaks.

5.  Will plantings, landscaping, and walkways be protected from overspray?
Yes, we use light weight cotton sheets to protect all landscaping near the surfaces to be painted. Walkways near the house will be covered with heavy duty drop cloths.

6.  Will the estimate include a sq ft price?
Yes, all prices are provided based on square footage.

7.  How will I know the square footage of the project?
Expert estimators measure every foot of the project to better guide owners in accurately calculating, evaluating, understanding, defining and budgeting their customized project scope.

8.  How long does an estimate appointment usually last?
Each appointment is custom to the project size and scope. An average appointment can take approximately 30 minutes. We schedule sufficient allotted time to answer all questions our customers may have.

9.  Will I be consulted in color selection and proper palette
coordination?
Yes, color consultation services are incorporated into every estimate.

10.   How will the project be implemented?
Every project has a defined scope which will be outlined for the customer prior to the beginning of the project.

11.   What type of paint will be suitable for my project?
A certified estimator will discuss every aspect of your project in regards to product type, product sheen and performance.

12.   Does my project require primer?
Primer is and always will be the most important step in preparing the surface(s). During project walkthroughs, estimators share their years of experience with potential clients about what type of primer is suitable for their particular need.

13.   What particular types of medium(s) are utilized?
Note: mediums are defined as various sundries such as: (spackling, caulking, and different types of vinyl and metal based fillers)
Only certain types of mediums shall be utilized for added life and dependability. Our estimators will discuss in detail all of your medium choices and needs to properly correct surface deficiencies for long term durability.

14.   Will I benefit from using recycled products for my painting project?
The coatings application industry has evolved quickly and owners, builders, and site managers have several new products to choose from to properly access their current coating needs.